Refund Policy
Last updated: April 1, 2026
- ✓ Cancel anytime — one click from your dashboard
- ✓ Cancellation takes effect at end of current billing period
- ✗ No refunds for the current billing period already paid
- ✉ Annual plans: contact us for case-by-case review
How to Cancel
You can cancel your RedFlag subscription at any time directly from your Dashboard — no phone calls, no hoops to jump through. Click Manage Subscription and follow the prompts in the Stripe billing portal.
Your access continues until the end of your current billing period. After that, your plan automatically reverts to Free (3 scans/day) and you won't be charged again.
Monthly Plans — Refund Policy
Monthly subscriptions are non-refundable. If you cancel mid-month, you retain access through the end of that month but will not receive a refund for the remaining days.
We encourage you to try the free tier or use your remaining access period before deciding to cancel.
Annual Plans — Refund Policy
Annual subscriptions are generally non-refundable. However, we review refund requests on a case-by-case basis. If you have a compelling reason (e.g., billing error, duplicate charge, or a technical issue that prevented you from using the service), please contact us within 14 days of your charge and we'll do our best to help.
What Happens After Cancellation
- Your subscription stops renewing immediately
- You keep full access (Pro or Premium) until your current period ends
- Your account reverts to the Free plan automatically — no manual action needed
- Your saved scans and account data are retained (you can re-subscribe anytime to access them again)
Billing Errors
If you were charged in error or notice an unexpected charge, please contact us immediately. Billing errors are always corrected — these are not subject to the no-refund policy.
Contact Us
Questions about a charge? Need help with your account? Send us a message and we'll get back to you within 1 business day.
Ready to manage your subscription? Head to your dashboard.
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